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Media Contact: Pamela Hoy Vice President of Marketing (210) 558-6086 pamela.hoy@pendum.com |
Company positions for growth with intense focus on customers and frontline employees
March 30, 2009 – Denver – Pendum LLC, the nation’s largest independent provider of ATM and armored cash services, today announced a realigned management team designed to drive growth and better serve the needs of financial institutions. The promotion of two Pendum standouts, along with the hiring of five more experienced leaders, coincides with Pendum’s business plan and commitment to customer service.
“Pendum’s strong financial position enables us to look toward the future and put the right leaders in place to meet our goals,” said Pendum CEO Jim Campbell. “Our newly assembled management team brings a mix of deep experience and fresh ideas to make Pendum more efficient, more organized, and more customer-focused than ever before.”
Promoted from within Pendum are:
- Tom Szczepanski, executive vice president of operations: Szczepanski will oversee the phased integration and ongoing management of Pendum’s field service and armored operations, which are being combined to deliver a more seamless customer experience. Szczepanski, who previously led Pendum’s armored division, has more than 18 years of experience serving financial institutions in the armored car industry. Prior to joining Pendum in 2000, he spent 10 years with Brink’s, departing as a senior manager in charge of armored operations and sales in the Northeast region. He holds a bachelor’s degree in business administration from Central Michigan University.
- David McCrary, senior vice president of business development: McCrary, who has been promoted from the role of national accounts director, joined Pendum in 2006. He has nearly 25 years of experience in the financial services industry, in fields including technology, branch retail delivery, electronic banking and ATM business development. He has held senior positions at Bank of America and, more recently, eFunds Corporation.
Joining Pendum are:
- Brad Browder, executive vice president of armored operations: Browder joins Pendum from Diebold, a major ATM manufacturer, where he served for 15 years, most recently as vice president of sales operations for a 22-state region. He holds a bachelor’s degree in economics from Indiana University and an MBA from Xavier University.
- Jay Kirksey, senior vice president of human resources: Kirksey brings to Pendum more than 20 years of experience in human resources and operations management, most recently as founder and managing director of HR Leadership Services, an independent HR consulting firm. He has also held executive HR positions at various companies including Quovadx, Digital Lighthouse, ADT Security Services, and United Technologies. Kirksey holds a bachelor’s degree from Michigan State University.
- Catherine Margheim, vice president of finance: Margheim was previously vice president and controller at Re/Max International, one of the world’s largest real estate franchising companies. She has more than 20 years of global finance and accounting experience, including multiple positions at Re/Max, MCI and Deloitte & Touche. Margheim holds a bachelor’s degree in business administration from Colorado State University and an MBA from the University of Colorado.
- Mark Moran, vice president of operations: Prior to joining Pendum, Moran led customer experience initiatives at Avaya, a global provider of communications systems, where he led the effort to become a J.D. Power and Associates Certified Technology Service and Support organization, one of only four globally. Previously, he managed U.S. field service operations at Dell, overseeing more than 200,000 on-site service calls per month. Moran holds a bachelor’s degree in mechanical engineering from Virginia Tech and an MBA from the University of Tennessee.
- Doug Myers, vice president of risk management and safety: Myers brings to Pendum more than 15 years of experience in the fields of insurance claims, loss control and risk management. His diverse background includes work in the hospitality and child care industries, where he has developed a proven track record of injury reduction and cost savings. Myers holds a bachelor’s degree in political science and history from the University of Central Missouri.
About Pendum
Pendum LLC is the nation’s largest independent provider of sales, service and armored cash transport for ATMs and other cash automation equipment, including kiosks, cash dispensers and recyclers. Pendum’s single-source solution for hardware, software, equipment maintenance, cash management and delivery simplifies the vendor management process and creates unmatched value for clients. The company services more than 60,000 ATMs and other transaction terminals in 42 states, enhancing profitability and performance for more than 1,300 customers. For additional information, visit www.pendum.com.
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